Frequently Asked Questions
Are your medical devices certified?
Yes, all our products are manufactured in compliance with international standards and certifications to ensure safety, performance, and reliability.
Can I request product specifications or datasheets?
Absolutely. Each product category includes downloadable specifications upon request. You can also contact our team directly for detailed technical information.
Do you offer customization for implants or instruments?
Yes, we offer custom surgical solutions tailored to specific clinical needs, from modified implants to fully custom-designed instruments.
What is your minimum order quantity (MOQ)?
MOQ may vary depending on the product type. Please reach out to our sales team for product-specific order requirements.
Do you ship nationwide or internationally?
We serve hospitals, clinics, and distributors across Indonesia and can support international shipments on a case-by-case basis. Contact us to discuss shipping options.
How can I place an order or request a quotation?
You can place an order or request a quotation by visiting our Contact Page or clicking the “Request Quote” button on the product detail pages. Our team will respond promptly with pricing, availability, and lead time.